Create role
Create new role
The administration application provides the facility for creating a new role. The Create role link is available only to the helpdesk admin.
The Create role screen enables the user to create a new role with a specific name and description. The selected role type is assigned to the new role that is created. One can optionally select the role to be an administrative role.
Follow the steps detailed below to create a new role.
- Log on to the administration application.
- Click the Create role link from the left panel of the homepage. The Create role screen appears.
- Type the name of the role in the Role name field. This entry has to be unique, which means you cannot create a role that already exists in the BT admin application.
- Type a description for the role in the Role description field.
- Select the type of the role from the Role type drop-down list box.
- Select the check box if the role is to be made administrative.
- Click cancel if you want to cancel the create role process.
- Click submit to finish the create role process.
The following is a screen shot of the Create role screen.