Help: Create alert

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• How do I create a new alert?

How do I create a new alert?

The administration application provides the facility for creating a new alert. The Create alert link is available only to the helpdesk admin.

The Create alert screen enables the user to create a new alert with a specific subject and message for a company, distributor, user or all of these.

Follow the steps detailed below to create a new alert.

1. Log on to the administration application.
2. Click the Create alert link from the left panel of the homepage. The Create alert screen appears.
3. Type the subject of the alert in the Alert subject field.
4. Type the message of the alert in the Alert message field. The start date for the alert is displayed in the Start alert field.
5. Type the finish date for the alert in the Finish date field. It should be greater than the start date. Alternatively, click the calendar icon and select a date.
6. Select the company name from the Company name drop-down list box. Click the go button to fetch respective applications.
7. Click cancel if you want to cancel the create alert process.
8. Click reset if you want to reset the fields to their original state. You can re-enter all the information once again.
9. Click submit to finish the create alert process. The Create alert screen appears displaying the message that the alert has been created successfully.

The following is a screen shot of the Create alert screen.

 

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